Privacy Policy

Bolivar Threads takes your online privacy seriously. You do not have to provide any identifying information to use this site and you may do so as many times anonymously. We will not collect any identifying information except where you provide that information and we will continue to protect this information. We will not provide any information you provide to any third parties except where we have permission from you, are legally responsible to do so, in response to purchases from other sites, or to enforce our Terms of Service. Please continue reading to understand what information we may ask from you and how we use such information.

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When registering on our site, as appropriate, you may be asked to enter your: name and e-mail address. You may, however, visit our site anonymously.

If you wish to purchase something from our store, we will ask you for your name, e-mail address billing and shipping address. Payments are processed through PayPal.

All information is voluntary and you can choose not to provide any information and ignore these areas of this website. We will never use your information other than for the purposes you provide such information and we will never give or sell your information to third parties except where noted. We will also store your information for easier login and purchases at future dates.

Our comment areas also use your provided name for easier use by all users of this website. You should remember that you are legally liable for all information you post including, but not limited to, claims of defamation, libel, invasion of privacy, and copyright infringement. You may choose to provide a username not identifiable with your legal name or email address.

You may unsubscribe to any of our RSS services via this website and we will remove your information when we process this request.

Any of the information we collect from you may be used in one of the following ways: to improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you), to improve customer service (your information helps us to more effectively respond to your customer service requests and support needs), to process transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested), to send periodic emails (the email address you provide for order processing, will only be used to send you information and updates pertaining to your order). If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Visitor comments may be checked through an automated spam detection service.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password.

We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

While you visit our site, we’ll track:

• Products you’ve added to the wishlist: we’ll use this to show you and other users your favorite products, and to create targeted email campaigns.
• Wishlists you’ve created: we’ll keep track of the wishlists you create, and make them visible to the store’s staff

We’ll also use cookies to keep track of wishlist contents while you’re browsing our site.

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics (Google Inc.)

Personal Data collected: Cookies and Usage Data.

Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

This type of service allows interaction with social networks or other external platforms directly from the pages of this Application.

The interaction and information obtained through this Application are always subject to the User’s privacy settings for each social network.

This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.

Instagram button and social widgets (Instagram, Inc.)

Personal Data collected: Cookies and Usage Data.

Place of processing: United States – Privacy Policy. Privacy Shield participant.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. 

All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Customer purchase records are retained indefinitely.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

We will attempt to secure your information as best we can, however, due to unforeseen computer security attacks and breaches, we cannot guarantee this information will not be maliciously stolen. We take reasonable steps to ensure the safety of your information to protect from theft or unauthorized access. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

By using our site, you consent to this Privacy Policy and our Terms of Service.

Bolivar Threads reserves the right to make changes to this privacy policy at any time. If we decide to change our privacy policy, we will post those changes on this page. It is strongly recommended to check this page often, referring to the date of the last modification at the bottom.